Whether it is a new ServiceNow deployment or enhancing an existing one,
ACS leverages vast experience and best practices to deliver world-class outcome
We lead through a collaborative workshop with the key stakeholders to assess your requirements and drive consensus. The workshop is designed to rapidly identify your desired state by implementing our “good”practices which are tailored as per your unique business requirements. The workshop concludes with the definition of the complete project lifecycle, including every activity and resource that will be necessary to achieve project success.
Once the requirements and project lifecycle are fully defined, we will work with you to configure your ServiceNow environment and manage the execution of the project lifecycle. Every implementation is led by a Solutions Lead who possesses advanced expertise in business process engineering, ServiceNow architecture, and project management. They are supported by our Technical Consultants who are having expertees in configuring and customizing the ServiceNow platform
Concurrent with implementation activities, we will provide a series of agenda-based enablement sessions to complement the initial ServiceNow-provided This approach will further enable your System Administrators to become self-reliant in working hands-on within your ServiceNow environment. Additionally, we will provide a period of post-production support once you are live in order to provide additional education, knowledge transfer, and break/fix remediation
ACS helps you take advantage of the ever-expanding platform capabilities that are released by ServiceNow. Our goal is to provide you with a stable environment by evaluating your customizations, aligning them with the newly released functionality and working collectively to identify and remedy any defects resulting from the new release.
Leveraging the full capabilities of ITOM customers can
Leveraging the full capabilities of ITBM customers get the benefit through
Deliver an Effortless Customer Experience, Connect Teams to Fix Issues, and Proactively Prevent Calls
Combining these capabilities with ServiceNow’s Platform Applications our customers realize