Support Model for SAP ERP

Our specialized SAP team and tools makes for a cutting-edge SAP service package which relieves our clients from the responsibility of upkeeping their SAP ERP. The package also includes free consultation on latest updates and feature releases from SAP which could multiply the value of your investments in SAP ERP

The Package Support Model

Support One

This model is blend of off-shore and on-shore model

Support Two

Access to our ticket management and Knowledge management tool

Support Three

First level support for non-core issues & managing L2 and L3 level support by co-ordinating with SAP help desk.

Support Four

Support on testing activities

Support Five

Periodic system health check

Support Six

Free access to our centre-of-excellence for consultation

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